Workspace Setup
Your workspace is the central hub for your team. Configure it properly to get the most out of tldr.work.What is a Workspace?
A workspace is your organization’s container in tldr.work. It includes:- All prospects and campaigns
- AI monitoring projects
- Team members (coming soon)
- Billing and usage data
- Settings and preferences
One workspace = one billing account. Create separate workspaces for different businesses/clients (coming soon).
Accessing Workspace Settings
Go to Settings (sidebar) > Workspace
Basic Settings
Workspace Name
What it is: Display name for your workspace (e.g., “Acme Inc”, “John’s Agency”) Where it appears:- Dashboard header
- Email sender name (if not customized)
- Billing invoices
Your company or personal brand name
Email Settings
Configure how your campaigns appear to recipients.From Name
Sender name in emailsDefault: Your account name. Customize for better personalization.
- “John from Acme” (personal touch)
- “Acme Sales Team” (company brand)
- “Marie - Marketing Expert” (personal brand)
From Email
Sender email addressMust be a valid address you control. Default: your account email.
- Must be a real email you own
- Will receive replies from prospects
- Should match your domain for best deliverability
Campaign Settings
Daily Email Limit
Maximum emails sent per dayRange: 10-500. Default: 50 emails/day.
- Prevents spam filters from flagging your domain
- Maintains sender reputation
- Gradual warm-up for new accounts
| Account Age | Recommended Limit |
|---|---|
| New (< 1 week) | 20-30/day |
| Medium (1-4 weeks) | 50-100/day |
| Established (> 1 month) | 100-200/day |
| Warm domain (> 6 months) | 200-500/day |
Start low and increase gradually. Sudden spikes trigger spam filters!
Tracking Enabled
Enable open and click trackingTracks when recipients open emails and click links.
- Opens: 1x1 pixel image loaded when email opened
- Clicks: Links rewritten to track clicks before redirecting
Infrastructure and Reliability
tldr.work handles technical providers and infrastructure internally. What this means for you:- no external API setup required
- no provider account switching
- one simplified credit balance inside Billing
- one consistent experience across features
You only need to configure product settings in tldr.work. Infrastructure dependencies are abstracted by default.
Notification Preferences
Email Notifications
Configure email alerts
- ✅ Campaign completed
- ⚠️ Low credit balance (< 10%)
- 📊 Weekly performance summary
- 🔔 Prospect replies detected
- Instant: Real-time alerts
- Daily digest: One email/day with summary
- Weekly digest: One email/week
- Off: No email notifications
In-App Notifications
Show notifications in dashboard
- Activity console (bottom-right)
- Notification bell (top-right)
- Toast messages for important events
Team Management (Coming Soon)
Future features:- Invite team members: Share workspace with colleagues
- Role-based access: Admin, Manager, Viewer permissions
- Activity log: See who did what and when
- Advanced admin controls: Fine-grained workspace permissions
Saving Changes
Best Practices
Email Settings
- ✅ Use your real name for personal outreach
- ✅ Use company name for brand awareness campaigns
- ✅ Match sender email to your domain ([email protected], not gmail.com)
- ❌ Don’t use no-reply@ addresses (kills engagement)
Daily Limits
- ✅ Start low (20-30/day) for new accounts
- ✅ Increase gradually (10-20% per week)
- ✅ Monitor bounce rate (should be < 5%)
- ❌ Don’t send 500 emails on day 1 (instant spam flag)
Common Questions
Can I change workspace name anytime?
Can I change workspace name anytime?
Yes! Update anytime in Settings > Workspace. Takes effect immediately.
Will changing 'From Name' affect old campaigns?
Will changing 'From Name' affect old campaigns?
No. Old campaigns keep their original sender name. New campaigns use the updated name.
What if I run out of credits?
What if I run out of credits?
Billable actions pause when credits are exhausted.
You can upgrade your plan in Billing or wait for your next cycle reset.
You can upgrade your plan in Billing or wait for your next cycle reset.
Can I have multiple workspaces?
Can I have multiple workspaces?
Not yet. Multi-workspace support coming soon. Contact [email protected] if you need this now.
How do I delete my workspace?
How do I delete my workspace?
Settings > Workspace > Delete Workspace (bottom). WARNING: This deletes ALL data (prospects, campaigns, analyses). Cannot be undone!
Next Steps
Billing & Credits
Understand plans, credits, and usage
Find Prospects
Start building your lead database
Create Campaign
Send your first automated campaign
AI Monitoring
Track brand visibility on AI engines
Workspace configured! You’re ready to start using tldr.work at full capacity.
